Hi-Qual Heating & Cooling Inc

I'm really satisfied with the service I received from Hi-Qual. The techs that completed the work of my furnace installation were very respectful of our property and did a beautiful install. The whole process was very easy from the estimate to the install. Don set everything up and all went well as scheduled. If you need any service with your furnace, I highly recommend this company.

As a do-it-yourself-er, I was stuck trying to source a part (and confirm my diagnosis was correct). Rick was stellar and went above and beyond to help me out - tested the part and the correct replacement. Very reasonable and didn't rake me over the coals to help me out of a jam. The system fired right up and is cooling the house again! Thank you!! P.S. Bring treats for the 4-legged receptionist!

Extremely satisfied with the job Rick and his team did. We needed our A/C unit replaced and shortly thereafter our furnace motor. This was quite a project that took us by surprise and Rick walked us through every step. Don, the technician who first came to assess what was wrong, was so helpful, honest and trustworthy with his diagnosis. I would highly recommend Rick and his team. They were quick, responsive, professional, cleaned up so well that we weren't even sure they had come to do the work! You have our business forever!

This really is high quality service. We looked around for a while and they beat almost everyone's pricing. Their tech's are knowledgeable and friendly and they're always willing to help you out even after their service has been provided. We waited about 6 months to write this review to make sure the service continued to be great. We had them completely install a new air conditioning and heating service. They were in and out in 2 days. We would recommend over anyone anytime. They truly are 'old style' in the best of ways in their craftsmanship, dealing and service.

Quick and reliable service. Same day service with a failed heater. (but I did have a previous relationship with them , so I am unsure if that helps). Love all the staff, from front desk to the technicians, they are all very friendly and informational. Of course the price always stinks with getting a heater fixed, but compared to anyone else, I would say they are very fair. They are the only company I know that is less than $100 for diagnostic, and if they have to do any repairs, that fee can go towards the charge. No one else does that. And they don't charge overtime. highly recommend if you are in the Rochester area. Family owned companies are always a much better catch than the bigger corporation companies we have around here.