Hicklin Garage Doors Cedar Rapids

In the early morning of December 6th my garage door motor decided to start smoking . I called ACS and talked to the representative on the phone . She was very pleasant and helpful. She said that they had an opening that morning between 10 and 1 p.m. I told her , that would work well. Approximately 10:30 John , the Installation Mechanic called and would be here in two minutes . Awesome !! He was very knowledgeable and professional. We discussed the issue at hand and decided to replace " Old Smokey" right then and there. He had all the equipment and was installed very quickly. John helped us with the set up , explained everything very well and was off to save someone else. Thank you John and ACS . We appreciate it. I highly recommend this company for any garage door needs.

Our spring broke on Sunday. I called Monday morning and was able to get scheduled for an apportionment on Tuesday. The technicians called me 10 minutes before our scheduled appointment and told me they’d be there in 10 min (right on time). They replaced the spring promptly and even reprogrammed several fobs that we had. Overall it was a great experience.

Because of this issue, they tried to convince me to change the garage for $2000. They fixed this roll which take 2 minutes. It works for 5 days only. When I called they said we can come again and again you need to change the garage for $2000. I purchased new roller which cost $12 for two parts. Fixed and my garage working fine. Lack of integrity in business.

John came by yesterday after I had a "little mishap" with my car and garage door. 🥴 He was courteous, kind, and extremely helpful. He quickly fixed the door and showed me some maintenance things I wasn't aware of. Very thankful for the advice! Not only did you guys get here next day, but John fixed the issue quickly and gave me options so I could make educated decisions on how to fix the door the best possible. Thanks again John and ACS Hickland Garage Doors!

Excellent service. Tech Tim knew problem immediately. Fixed it on site…1 roller off track & bent track straightened. Waived consultation fee. We will use ACS for EVERYTHING garage related & recommend them 100% ! Thank you!