HighPoint Chimney Service LLC

I had an amazing experience with HighPoint Chimney Services LLC! The technician, Rob, was absolutely outstanding—super professional, honest, and thorough. He took the time to explain every step of the process, answered all my questions, and made sure I understood what was being done. Rob didn’t rush through the job; instead, he carefully cleaned both the chimney and the dryer vent, ensuring everything was spotless and safe. His attention to detail and commitment to doing things right really stood out. I highly recommend HighPoint Chimney Services LLC to anyone looking for reliable and top-quality service. Thank you for going above and beyond!

Just had Highpoint out to do a chimney cleaning for us. They were fantastic, answered their phone when we called, came when they said they would, explained what they were doing and what they saw. Pointed out some exterior chimney concerns and are able to do the repairs themselves at a later date. The person was also extremely friendly with my dog, brought in some treats from his truck. All around a great experience.

We needed to have our fireplace panel replaced due to a cracked panel. The tech was very professional, showed up on time for the appointment. Nick answered all our questions regarding fireplace safety, how often we should have our flue cleaned, liner replaced. This is the 2nd time we have used Highpoint Chimney, previously installed a chimney cap for us. Reasonable rates too.

I called High Point chimney last week after a Google search, because I had water leaking down my chimney. They came out quickly for an inspection. Rich told me my crown was severely cracked and need to be rebuilt. Also, I needed new caps. My crown was rebuilt, new caps put on and the price was good as well. Would highly recommend this chimney company!

I called and requested to speak to a manager or someone else with authority and I was met with the most disgusting attitude/ behavior a human could possibly have. Clearly the lady who answered the phone has her own issues to deal with but projecting that onto customers is very bad for business! I hope she gets happier in life and doesn't make a habit of hanging up in the faces of the people who call here. Very sad and very disappointing. Regardless of the quality of work they MIGHT offer, a company who allows people with such disgusting attitudes to be the point of 1st contact for them should go back to business school or better yet, should close the business down all together