Hillsborough

Hired Hillsborough Irrigation for a sprinkler system installation, but the workmanship was subpar. Few sprinkler heads are around 7-8 inches above ground and Irrigation pipes started popping up from the ground in multiple areas, indicating poor installation practices. Despite numerous calls and emails over weeks, I received no resolution from their owner Ken or their team. Customer service has been nonexistent, leaving us with a faulty system and no support. I strongly recommend choosing a more reliable and responsive contractor for irrigation needs. Save yourself the frustration.

My experience with Hillsborough Irrigation was superb. Ken gave an estimate, answered all my questions and took care of all the permitting. Irrigation system was installed and Ken even found time to re-sod my lawn on the same day — in the rain. My advice: don’t get sod unless you have an irrigation system or want to water it constantly in the scorching temps. I learned this the hard way.

My church had a site drainage issue, 60 years in the making due mostly to tree root growth. Hillsborough started with an assessment phase, and used some nifty equipment along with lots of experience to figure out where the blockages occured and how to get around them. It was a tricky site with gas and water piping as well as underground electrical and large tree roots nearby, but the team found a new route and made the transition in a single day. We are very pleased with their knowledge, skill level, and quality of work.

So disappointed with Hillsborough Irrigation. Will never use them again, and will definitely not recommend them. We had them put in sod-front, part of the side and part of our backyard. After only 6 months the front lawn started dying and eventually just turned to thatch and dust. Their initial response-we need an irrigation system. Of course-that’s the name of their company. We lived in this house for 25+ years and this was never suggested to us by any landscape company. And if that was the case-why is the rest of the lawn thriving? My husband communicated with them many times. When he finally asked how they would resolve this they ghosted us. No attempt to resolve this, they stopped responding, and did not back their work. Many in our neighborhood were shocked at the condition of our la

I've been working with Hillsborough Irrigation for 3 years. My first year, I called them for an estimate for sprinklers. The estimate was very reasonable but we had just bought our house and we had to prioritize investments. Two years later, Ken came back and graciously created a new quote and provided recommendations to deal with my ongoing drainage issues. First, the quote: Ken came to the house the same week, at the time agreed. He talked to me to understand what we needed and took measurements. Within a week, we emailed us a detailed quote. Then the work: Hillsborough Irrigation called to schedule their plumber to come and arranged for utilities to mark up the property for no-dig zones. The plumber came on time, one day before the work was set to begin. The work was very neatly done