Hillside Oil Heating & Cooling

Darren arrived on time and explained everything clearly and professionally. He completed our heating tune-up and walked me through what he was doing, which I really appreciated. It was great to have full visibility into the process. I’ll definitely be reaching out again in September for our HVAC tune-up.

Our experience with boiler service was exceptional. We were able to talk to a real person which actually worked at the business and quickly get a service appointment. Michael, the service technician was super pleasant and considerate. He was very knowledgeable and was able to diagnose our unique problem in a professional manner. We were very thankful to get a respectful, knowledgeable, pleasant person in this day and age. Five stars for Michael. Job well done. Thank you!

After our current hvac company went out of business without calling us and another cancelling at the last minute you came to our rescue! Justin calmly assessed the situation and got us back and running. Kudos for 1) having a human answer the phone and send Justin out quickly and 2) for explaining every step of the recovery process! As a finance professor I appreciate the value of terrific service at a reasonable price. It’s a rare commodity in these times of robo-service! Ed Fleck

OMG!!!!! So I needed help from LIHEAP, for emergency assistance if you have 1/8th of s tank it's urgent. They said one to two days before Hillside will contact you to set an appointment. Well of course the first big snow of the season and freezing temperatures and I hear nothing and run out of oil. I have breathing issues and two children under the age 4. I call Hillside and ask if they see me on the list, they said no. Then I call LIHEAP, they never called me back. So, I call Hillside a few more times telling my story. When I say that customer service was excellent, I mean that they're excellent!!! Kasey and Sherri (I hope names are spelled correctly), they were so kind, gracious and understanding. Never showed and discord in their voices only patience and kindness; explaining my situatio

I am a loyal will call customer that was told when a I switched to Hillside just to call in whenever I reach 1/4 tank. However due to the weather as a will call customer I am not a priority & will most likely run out of oil before it can be delivered & I am sure that at some po11int while prioritizing auto delivery customers they will be delivering near my home. The site says that all customers are equal apparently that isn't true, since they can't even provide me with an exact date....just sometime late next week which by then will be over 10 days since my initial request & I will have run out of oil long before then. If another company can deliver before then that will be my new oil delivery company