Hoffman Heating & Cooling

I have been using Hoffman Heating & Cooling since they opened their doors. He is incredibly polite and courteous. He has never had any issues working around the absolute chaos in my joys of children and pets galore. He has always been very honest with what the issues are and giving me a range of recommendations. His after hours & weekend response time is some of the quickest I have seen in the industry, and he has always offered to go above and beyond. If you want to work with a company that is owned by an honest, hard working man who simply wants to help people, Hoffman is it. To have someone come in, take a look at your issues, offer advice and then work with you to get done what you need, even if it’s on a budget. I cannot speak more highly of a company or its ownership. Dustin truly br

So, The Hoffman team had SO MUCH patience with my old heating and cooling system. When I had questions or problems (weekends/nights), they were nice and willing to talk me through quick solutions that would help until I was available to get the work done. They explained my options and gave their expert opinion about what work needed to be done. They explained all the work that they did. They went OVER and BEYOND to make sure I was informed and satisfied with their work. I RECOMMEND I RECOMMEND I RECOMMEND. Thank you Dustin and Team!

Buying a new home this last year has been so overwhelming but the Hoffman team have mad it so easy and continue to keep yearly maintenance on our ac and furnace it just gives us such peace of mind and you can’t beat the price ! Thanks for being so helpful we love a local family owned business! We recommend them to everyone.

Do not use this business. He will damage your AC to only try to sell you a new one. My AC was working fine before he touched it. He would never put anything in writing as he promised to do. He also took several hundreds of dollars of my freon. When I contacted him to tell him I wasn't going to buy a new AC but wanted to know what happened to my freon and a clear explaination of proposed expenses, he hung up on me. I contacted two other ethical companies who explained to me his procedures were not correct or ethical, and they explained the damage he caused my unit. I am now out $1000 to have these damages fixed. I will be contacting the EPA (due to the theft of my freon), the Missouri Attorney General, and seeking legal action. I suggest you do the same if he talked you into buying a new fu

Dustin and his team did a great job installing HVAC units and a water heater for me. Price was very reasonable and the performed quality work. Same quality as the "big guys" without the crazy prices.