Home Perfect

I ordered from Home Perfect a bathroom wall cabinet instead of my which was very old and damaged. The new cabinet supposed to be very nice with glass shelves and three mirrored doors. Unfortunately, mirrors on two doors were cracked and I was warried that I have to pack the cabinet again and send it back for a replacement. Luckily Calvin from a Home Perfect customer support helped me. He managed to order two new doors shipped to me. It took some time, but finally I have a new beautiful cabinet on the wall. Thank you, Calvin, for your help.

I placed 2 orders for new items and received used, damaged, and defective Newport Brass shower trim both times. At this point I'm surprised I ever even received product from this place. I've contacted them directly and they've failed to remedy both problems. First problem, they said their supplier "water tests" the shower head before shipping...mineral build up (pictured) takes months/years and even if it was from a run test (why are they testing new showerheads?) you shouldn't be shipping new product like that. They refused to do anything about fixing it with an exchange. Second issue was with the finish blemish on a handheld shower head (pictured). I doubt Newport would be shipping product marked as new/not discounted from the factory with obvious finish blemishes. Both times I contac

I bought a Toto bidet, but it had some problems. The customer service was super friendly and helpful. They even gave me a full refund when we couldn’t fix the issue. I’d definitely buy from them again!

The communication was very excellant. The represenative took my order in a timely manner. Home perfect's shiipping department did an outstanding job on packaging the sink I ordered. I huge box with plenty of styrofoam packing. The sink came in perfect condition. I don't have any pictures of the box it came in. But I do have a picture with the sink intalled with all new fixture's and plumbing. Previous owners put in a vanity sink years ago. I wanted to put back a wall sink like is in the other bathroom. This sink is about 90% identical to the old one. Very satisfied with dealing with home perfect. Would buy again.

Extremely pleased with the price and service at Home Perfect. I bought a tub drain assembly from them only to know on installation day that the building doesn't accept the one I bought (that goes with the tub) because it is PVC. They promptly found me a metal alternative and the replacement arrived the next day! The staff on the line sound knowledgeable and reassuring. The procedure of return was easy and well communicated as well. I'd highly recommend purchasing with Home Perfect.