Home Services at The Home Depot

Using Home Depot for our window installation was a HUGE mistake. If we could go back in time I would have done my research and gone with an entirely different company. They showed up late with our beautiful windows slanted on a flat bed truck that was too small. They destroyed our home and pool area - we had to call in a deep cleaner twice that week to help us get everything back in order (never did get our base boards replaced). We had a meeting scheduled with the lead contractor and he was a no show. They now refuse to answer our emails and/or complete the job. We're not sure what to do next. I'm shocked. We've shopped at Home Depot for years. Never again!

I had a window installed last week. The boss of the job left, leaving his two workers to finish up. Neither spoke English. The did a poor job cleaning up the pavers outside the window. The window is hard to open or lock. No one has shown up a week later for a final inspection. No one will return my calls. Poor service.

Terrible charged me $35 to come out knowing they were going to give me a very high quote. Sales people would not negotiate and offered in the contract things I do not need, saying they were free of charge. Total waste of time.