Home Services at The Home Depot

Disappointed so far trying to order carpet from HD. Paid over $83 for someone to come out and measure. They did awesome but have ordered two samples of carpet and both time the sample is the wrong one. Called to try and remedy the situation and was told all I could do is order another sample. What makes you think the third time will be different? What makes me think if I actually ordered carpet it would be the right one? This has been a waste of my time and money. Should not have been hard to contact your warehouse and let them know the samples they are sending out are wrong.

Horrible experience trying to order a carpet install. Absolutely apathetic management that literally just stared at me when they told me I could price match Lowe's, which I drove over and did. When I came back I gave them the price match and they just said no, and stared at me offering no reason why. All because I picked out a .99 cent carpet, and the cut off was 1 dollar or above for free install (below one dollar was $4.50 per yard, pushing the price way up.) The carpet was previously $1.05 before they dropped the price, forcing me into hours of wasted time, and having to buy a carpet that was 118% more expensive for the same quality. They don't care about the customer at all, and set up shady deals and policies to force you into buying must more expensive things. They also told me the

Wow if I could do negative stars for this store I would. My father is a retired Law Enforcement officer and US Navy veteran and is disabled. He and my mother recently had floors installed in their home and the installer completely screwed up the install and the flooring had buckles, lumps and valleys in it due to the poor install. This home depot has been giving my parents the run around for nearly 6 months. They had a separate installer verify that the flooring issue was due to Home Depot's installer. Home Depot originally agreed to send out a POD so that my parent's furniture could be stored for the install and put right back after. Now this store is back to the run around and told my parents they can just move the furniture inside their 2 story house, room to room as the installer

I do not recommend buying a custom door from this store. It took us 6 trips to the store and countless phone calls plus escalating to a manager just to purchase a door. Then when the door arrived, it sat in the store for weeks until i had to call and ask when will it be installed. They told me I had to call the contractor to schedule the install. The contractor doesn’t return phone calls. It took me 4 attempts over a week just to get ahold of the contractor to schedule my install. The day the installation was scheduled, the contractor didn’t even show up. I called the store and they informed me the door was the wrong size. It took 4 weeks to buy a door, 3 weeks for the factory to make it, and another 6 weeks waiting for installation. Needless to say we got refunded and went to Lowes.

Worst ever. If I could I would not even give 1 star. You can't get any help. Been in store for work and home. I ordered flooring in April and here it is..June and I'm still waiting. No communication. I'd rather pay wa taxes and shop liberty lake. Great team always help around.