Home Services at The Home Depot

Designer Paul H. from Grand Rapids (Kentwood) area Home Depot Installation Services came to my home to give an estimate for cabinet refacing. He pressured me to sign the contract quickly after promising me many things would be done (such as fixing the peeling insides of cabinets, and placing panels on the bottoms of the cabinets) that I was later told by the carpenter who did the job are NEVER included in cabinet refacing. Paul promised me a tilt-out storage area in front of the sink - carpenter told me they almost never can install one due to most cabinets not being deep enough. Basically, the designer Paul lied to me and rushed me into signing the contract without giving me time to discover that the promised work was not listed. He is dishonest and just wanted me to sign the paperwork

Do not buy carpet here. Carpet itself is fine, and the people who put it in were conscientious and did a good job. The company they contract with to schedule carpet installations, Untied Home Services, is terrible. Had to schedule six weeks out; nothing sooner. Two days before install, they called to reschedule. Said if we didn't take a new date three weeks farther out, they would push us farther down the list and we'd have to wait even longer. Day of install they called to reschedule again, saying installer's truck broke down and we had no choice. Installer was already working in our house, no broken down truck. Liars never prosper, unless they work for home Depot scheduling carpet installations in Michigan. Had to wait over two months to get carpet replaced in our flooded basement. Mult

Stay away from the installation services especially for siding and roofing. We went to Home Depot and picked out our siding an shingles and when we had a presentation we were informed they would not install what we choose. THEY WOULD ONLY INSTALL CERTAIN OPTIONS. This was a total bait and switch. In addition they were extremely high. We had contacted the manager of the installation Dennis whom is out of central Michigan and he mentioned "THEY WANT TO BE ONE OF THE HIGHEST IN COST!" This was defiantly not "more savings, more doing"

I wish I could give 0 stars. We paid for carpeting in April and have jumped through a million hoops to try and get it installed. Our installers came out to our house 3 times and had the same issue all three times. There were a million excuses and reasons why it took so long and now we have canceled our order. You will never get your product easily or on time, do NOT have them install anything.

Don't get installation services here. Damaged my property, claimed no responsibility. When I posted a negative review elsewhere they tried to pay me to take it down (not nearly close to what they owed for the damage). When I turned that down, they had an attorney send me a letter threatening if I did not remove the review. HD - I will continue to post everywhere until you take responsibility.