Home Services at The Home Depot

The Home Depot always goes above and beyond to ensure the customer leaves happy. There are some situations however that are out of the control of anyone at the store and when those situations arise the management team does whatever they can to try to make them right. My salesperson was knowledgeable and the install went as planned. I had some product come in damaged but order was expedited and didn't cause a delay. Great experience!

Used Home Depot to install carpeting and it was a terrible experience. They did a awful job when they installed and when you try to call and have it fixed they send you to multiple people who do not seem to communicate with each other. Never the less after several weeks and three more installers coming to the house which included multiple days of missed time from work I still decided to use them to install my kitchen. Mistake that was my fault for not learning the first time. They delivered the cabinets and one was missing. Trying to get it figured out and have them get the cabinet to you in a decent time frame is impossible. Do not use Home Depot installation services, you will regret it. We are still waiting for our last cabinet which is a base cabinet so you cannot install the counter t

This post involves the special order option of Home Depot May 14th a door was ordered and paid for Expected 2week ship time Called may 31st told arrival date of June 1st Scheduled contractor for June 5th Went to pick up door on June 5th The door was never received Customer service calls the Stevens door company and is told they have a 21 day lead time and door is not ready The consumer is out money for scheduling contractor because no product a fee is incurred June 7th consumer calls Stevens door company They are informed of the following Order submitted may 16th 2 days after may 14th order date And door will not be shipped until the week of June 12th In the meantime consumer cannot schedule a contractor and you ask yourself if this is a ploy by homedepot since their install services were

They do not provide electrical services in Lake Jackson

Nicole was awsome she helped me so much thank you. Every time I come in and see her I know I will not be disapointed.