Home Services at The Home Depot

Martin in the flooring department is the epitome of an outstanding Customer Service Representative. He was personable, genuine, knowledgeable and helpful. Our carpets have not been installed yet, so I cannot comment on my satisfaction with that but so far, all of my interactions with Home Depot in the process have been smooth and I feel confident I have chosen the right people for the job. Seriously, if you're looking for flooring, find Martin and you'll have a pleasant experience.

r 5 star rating goes to the cabinet department! We first tried going through local Wxcabinet makers after our kitchen flooded and needed new cabinets.. With lead times way to far out due to having kids and not wanting a torn apart kitchen for longer than needed.. So after we figured Lowes that we typically go to would be fast the lady at the cabinet department at lowes was really slow and not constructive in getting done stuff we needed to get done. After she was completely rude to us after we said we were still deciding who we were going to use, we went to Home Depot! Both the people at Home Depot, Paul, and Mandi were very fast friendly and responsive to our needs. The installers were the same! The guy who installed went above and beyond to get the job done and done right! Very happy wit

Manager Corey would not listen to my complaint. 12 water heater purchased in 2004 started leaking. The warranty company told me to return to Home Depot to trade for the new one. ( Still under manufactures warranty, they then trade with Home Depot.) Layton Home Depot said it takes 3 days to process, So after waiting 3 days, when returning the leaky tank they did not trade for the water heater, but pro rated the cost and charged me an additional $104.00. Not what GE / Rheem quoted me. Not happy.

Had a complicated order for patio updates we are making. The pro workers were so kind and patient with everything! Home depot always has what we need.

Worst customer service, DO NOT ORDER FROM KITCHEN & BATHROOM DESIGN!!! I went in on April 9th (Wednesday) wanting to order a stone countertop because they were having a 10% off sale til Sunday. Took FOREVER to find an employee to help. Finally found one and got an appointment to have someone come out and measure the next day. The guy came and measured (from a contractor, does not work at Home Depot; he was great and professional). He told me someone from kitchen and design would call me the next day to order (Friday). I was never called at all from anyone. Sunday finally came around and it was the end of the promotion; so I finally called them and no one in that department was answering, I kept getting the run around from other employees too. Was told no one was in kitchen at all t