Home Services at The Home Depot

Alfonso did a great job, he noted a mark in the carpet, tried cleaning it twice and notified his supervisor. He installed the carpet as directed and except for the mark that is being addressed by Home Depot, we are very happy with his work.

I’m actually really happy that the customer service at Home Depot Home Services was horrible. They wouldn’t answer any of our questions and acted put out that we were interested in buying appliances, they even walked off in the middle and pretended to be busy on the computer while they chatted with each other. I ended up saving hundreds of dollars, had great customer service, and had my appliances delivered 2 weeks earlier than Home Depot would have by going with Costco. Also have an extended warranty at no extra charge. Super easy to deal with and schedule, don’t waste your time here.

Great experience with remodeling our bathroom. New shower, new vanity, flooring, baseboards, all in one. One installer, he is experienced with all the trades necessary for a complex process. Efficient and completed in a timely manner. Thank you for making our home new again.

Our new shutters look great and operate great also. Installation was quick and clean.

The carpet itself is fine, but the installation performance was a bit lacking. The crew did not prepare the sub-floor properly, so in a few areas where carpet transitions to existing tile flooring, there are problems. In one spot, the carpet is too low (does not rise to the level of the tile), so an ugly edge of the tile is visible and the overall transition is not level. In another area, a similar issue exists, where the carpet is a bit slanted where it meets my bathroom tile (because the installers did not rectify the underlying cement). So, it looks unprofessional and unsightly.