Home Services at The Home Depot

We took up the task of flooring installation with Home Depot back in July 2025. Our project involved LVP installation on the first floor and carpet replacement on the 2nd floor and stairs. Our conversation with Babz regarding the material selection was smooth and she provided us with a rough estimate for materials' delivery. Just an FYI - they ask you to pay for the entire project upfront. And now, you start hitting the roadblocks - delays in material delivery, no follow ups on your queries. The person kept telling us that our LVPs are sitting somewhere in the container somewhere and are not getting shipped. And this is almost the end of September. One day when I was inquiring about the materials' delivery the lady mentioned they have everything in stock and will be delivered shortly to ou

I ordered grey carpet from Home Depot. When my ‘grey’ carpet arrived with the installers it looked more brown. I called home Depot and told them the label information and that the carpet didn’t look like what I had ordered. I was told that the label was correct and carpet must be correct. After installed I took a piece into store was very obvious not the correct carpet. Now three months later I still have the wrong carpet and am told the carpet manufacturer is requiring Home Depot to come pull up carpet to get a printed code on back!! This has been the worst and is requiring more of my time for someone (Home Depot or carpet company) to step up and find a solution so i can move forward. Very underwhelmed by response or customer service. Will not recommend using Home Depot.

We had a winter furnace inspection and thermostat check. It was done by very competent and efficient tech from Columbia heating and cooling. It pleased me to know everything was shipshape and no potential problems on the horizon. Thanks for your “Black Friday” special.

Have used the Home Depot three times for carpet installs and each time has been affordable and an excellent installation. Contractor is on time and respectful of the home, cleaning up before the leave.

The Furnace Tune Up service I signed up for is not clear on what the technician performs( nor the technician was clear). The technician gave quote (for replacing igniter, etc. ) that were exorbitant. Then my fully functioning system prior to this service stopped working after the technician left. Had to call another company to get it repaired. Not recommend HD for this service.