Home Services at The Home Depot

Barry Londoff Windows install service is absolutely the worst. I had the same estimator from HD come twice. Second time I went to a different HD store hoping someone else will come.Nope.Same guy. He seemed to be high and what he was talking was a nonsense. After he told me, that a $ 400 window will cost me "thousands of dollars" to install I just told him to go away and no need to waste each other's time. Funny thing he said is that I had highest and most expensive series of Anderson windows installed last year (right after he visited for first time to give me estimate I ordered them from HD and had independent contractor install them). In fact they cost $400 each...not "thousand of dollars" . I called second time for the rest of the windows hoping HD will send me some normal guy and I can

Called 28 days after buying a $450 AC unit as it was acting up the night prior (day 27). I live an hr away from the Portsmouth store and am traveling this week for work. Was told the unit/receipt needed to be in the store within 30 days. I explained I can't make it becuase of the distance/traveling but could scan them the receipt. I was told I had to do it within 30 days. I again explained I couldn't physically do this but had called them and could get them the receipt within the 30 days. I explained I could bring it in the store this Sunday. They said they wouldn't do that. This is the first negative review of business I have ever posted. I'm furious at the lack the customer service and flat out lack of caring I was shown. In the future I will go out of my way to go to Lowe's.