Home Services at The Home Depot

We had Home Depot Home Services reface our kitchen cabinets, install a coffee bar, and install new kitchen cabinet doors. First the good. Our installer, Byron, was awesome! (He was a subcontractor, not an employee of Home Depot Home Services). He was very detail oriented, cleaned up the job site every day, was very friendly, and the portions of the job that he did look great! He even went the extra mile and installed some floating shelves above the coffee bar. Byron was great! Now the bad. The salesman, Paul was friendly, but a bit pushy. In hindsight, we probably should have delayed our purchase to compare quotes, but the salesman did a good job creating a sense of urgency. So...beware the sales tactics. For example, at one point he offered a couple thousand off. I asked how long we had

Purchased flooring from HD. Had problems the first time I used them years ago and stupid me thought they might be better now. Nope. They're all smiles and glad to help you with the sale. God help you if there's a problem after. They'll point the finger to the contractor they use for installations. The subcontractor they use sucks for customer service and HD acts like there's nothing they can do about the installer they sub to. Eventually it got taken care of after the installer made two attempts at the repair. Please feel free to message me for details of my problems. You want flooring, please take my advise and use somebody else.

Having better selections is a plus. Will return again.