HomeSmart

I have a home warranty with Homesmart/HomeServe, and when my furnace stopped working, a technician recommended a replacement. Brandon Forte from Homesmart visited to assess the setup and sent over a quote. We then switched to chat, where I had several questions, and he patiently explained everything in detail. As our conversation progressed, it became clear that a few adjustments were needed. Brandon quickly updated the quote with a more tailored and compelling offer, which I happily accepted. The installers were professional and completed the work on time. They did a great job explaining both the furnace and heat pump operations. Overall, I couldn't be more pleased with the service provided by Brandon, Jose, and his team.

I woke up on President's Day with no hot water, and called Homeserve for a technician to come to the house to look at the water heater. The Tech arrived in 20 minutes. Verdict? Leaking water heater. He wrote up the quote, and before I could sign the contract from Homeserve electronically, the Installation Team knocked on the front door. No lie! Four and a half hours after my initial call, the job was complete. The two HVAC Techs were great people, efficient, friendly, knowledgeable, and considerate of my home and belongings. And the cost was half of what it would have cost without Homeserve! And the hot shower was the best! I have never had better appliance service. Thank you Homeserve. (Oh, And wife endorses every word of this.)

Home Serve has been a worthwhile investment in repairing home appliances. It is reassuring to know that a repair, when needed is performed by a professional technician. I do not have to worry about being overcharged for service or false repairs. I have used Home Smart, now Home Serve, for over 15 years and would highly recommend their timely, professional and reliable service. Recently, I had some minor repairs to my hot water heater. Barry was professional, knowledgeable and timely in his service.

HomeServe/HomeSmart has been a reliable major appliance and home system (heating, plumbing, electrical, etc) for a very long time. Their service scheduling team is available extended hours and very responsive, because issues don't only pop up during business hours. Their technitian staff are very knowledgeable and personalbe, show care for your issue and work to make sure you understand what they will be doing to troubleshoot and then detail how they will address the issue once they have identified the problem. I've worked with them for a number of years and have been contineously pleased and satisfied with the value their service provides. In my latest encounter it was FREE OF CHARGE for the wiring repair necessary as it was covered under my agreement!

Ryan arrived on time and in short order had diagnosed the regulator problem in my water heater. Promptly ordered the part and I just received notice they will be here this Monday morning to install. Great service. Very courteous young man.