Horizon Services - Air Conditioning, Heating, Plumbing, & Electrical

My tech today was Newton Pena and he was awesome let me tell you I had so many questions for him as he was doing the job and he would answer every single one of them and explain to me what he was doing and why it was going to benefit me, I had a busted pipe under my deck that I use for my garden hose and it was connected to the pipe in my house and he replaced the pipe and added a shut off valve to the pipe in side my house so next winter I could turn it off from the inside so it won't bust again and he put installation around the outside pipe, he also changed out my main water shut off valve in my house because it was so old that we couldn't turn the water off. Along with that he did the same thing to the one on the side of my house that I use for my garden hose so they all will be winte

My name is Martin in Aberdeen, MD. I was thorughly impressed with HORIZON Services. My water heater died and started to leak. I called Sunday evening and a tech (Chris) was here Monday to assess and write an estimate and arrange for installation the very next day. He was helpful, personable and professional. And he was kind enough to get a small pump from his truck and drain the water heater before he left. The sponge and bucket had gotten old. He returned early the next day with a helper and they got it done. Neatly and cleanly! HORIZON sent text and email confirmations, ETA's, a pre-job copy of the contract and explanation of charges, no stone left unturned, no question unanswered. And Chris was a really nice and knowledgeable person. I liked the the way Chris handled business so much I

We had an emergency plumbing situation the day before the last snow storm and Horizon was quick to answer the call. The issue ended up being quite minor in terms of repair. We had two condensation lines running from our HVAC system that were leaking from a pipe in the ceiling above. It likely could’ve been fixed by replacing the caulk, but the plumber did not have the proper equipment to check the existing pipe, so he convinced us to reroute the two small condensation lines into the sump pump below. We agreed this would be a good long-term fix as the sump pump was just a few feet from the existing lines. He did not have the rubber tubing in the truck, so he ran to the store to get it. Upon his return, it took about five minutes for him to attach the new rubber tubing to the existing and

Technician was great. Explained how to remedy the issue and precautions to take to prevent further incidents. He evaluated the situation, proposed and carried out a repair. Was also very personable. I have no clue on whether the fee was reasonable, since I have no frame of reference, but I have no complaints. Came out a day after I called and applied discount I had from their email ad. In the pic you can see the split in the pipe which occurred on the other side of the laundry room wall, in the garage. Blew a hole (and water) into the laundry room. Fortunately, I was up when it happened. Final pic is the repair. The moronic builders placed a water pipe on an outside, uninsulated, garage wall, 1 foot from the outdoors... Brilliant.

I recently had the pleasure of experiencing an exceptional water heater installation service from Zach Shoemaker at Horizon Services, and I couldn't be more satisfied with the entire process. He was friendly, knowledgeable, and took the time to answer all my questions thoroughly. On the day of the installation, Zach arrived on time. He was professional, courteous, and clearly an expert in this area. He took the time to assess my home’s needs and recommended the best water heater for my situation, explaining the benefits of each option without any pressure to upsell. The installation process was seamless. Zach worked efficiently and maintained a clean workspace, ensuring that my home was left in perfect condition. He wore foot covers throughout the house and also covered the wheels of the