Iceberg Home Services LW

I had a good meeting with Chris concerning my backflow preventer problem. The only issue I have is talking to my neighbor who had his replaced last year for 200 dollars and also talking to other contractors who quoted 400 dollars. I feel that 760 dollars is price gouging!!

Chris was great!!!! He replaced an old toilet that we found out was from 1973. He was able to detach the toilet and he installed the new one quickly. He was able to give me an estimate for a new whole house shutoff valve because our’s was broken. He found the main valve at the side walk so he could turn the water off before he started with the toilet replacement. He was very professional. I would recommend him. Yes it was expensive, but you get what you pay for.

One thing I do like about Iceberg Home Services Is the communication. From the time you call to set up an appointment, they send you a detailed text message with all of your technician’s information & experience including a picture of your technician. I also like that they try to keep you with the same Technician. I believe that’s important because it keeps them familiar with your property & AC unit. I have found that sometimes its difficult to explain the exact issue or what maybe going on, but if the technician is already familiar with your unit then it’s a lot easier for them to find the problem. Our technician Jorge is always in a great mood & gets right to work no time wasted & we appreciate that. He also lets us know when he has arrived & informs us he’ll call shortly with the diagno

Josue and Yandel were very kind and easy to talk to. Thankful for their hard work and great attention to the details of the job.

They were responsive and very quick to get service. Joel was thorough in his checking and gave strong advice. The AC unit was 15/16 years old so Not much could be done to save it, especially since national code changed the refrigerant laws.