Icon Pools, LLC

Jayce and the team at Icon were amazing! We were able to wet test the hot tubs in order to make an informed decision. Jayce guided us each step of the way from the ordering process to the delivery and beyond. So thankful to Icon for making this a seamless purchase. We LOVE our Hot Tub!

We’ve had a great experience after finally getting everything set up and got a great deal. Jayce was wonderful to work with and we know we can always call up and they’ll help us out with whatever we need. We love our hottub. My biggest recommendation is to trust them when they give you electrician recs (we chose our own and it was quite the headache), so do yourself a favor and just call theirs for a quote! Jayce was very professional, knowledgeable and kind.

I called to set up a consult appointment. I provided all my information then she asked for a email address. I stated that I didn’t wish to provide one and said I would after the appt. if I was interested in working with this company. She proceeded to tell me that her managers do not like to work with people who won’t provide email addresses. I started laughing and asked her if she joking- bc as a multi business owner myself, I know that’s not smart business nor customer service based business. I’ve had a few pools installed in different properties and never form the very first interaction with the company did I feel like it was going to be a hassle working with that company. Instantly, this phone call made me feel that way. Instant ick! There are so many pool company options around town, I

We chose Icon pools over the other 3-5 contractors because of the attention to detail during the bidding process. They said it could be done while others said it couldn’t (without paying way more), and are just honest and caring people. They are your neighbors next door and not just another money hungry contractor. As far as the quality, attention to detail, communication, and work being done in a timely manner goes, they are hands down, the BEST. My questions were always answered in a timely manner (I had a lot!), their crew was polite and punctual as well. You can take Casey and Kelly’s words to the bank. Great people, great company, and great work. 5 stars all day long.

Icon Pools was incredible from start to finish. We needed a new liner and they came to the rescue. Their responsiveness, professionalism, and knowledge is awesome. Our new liner is beautiful! We chose the sunburst/carnival and couldn’t be happier with how it all turned out. Thank you!