Ideal Services

We had a leak we noticed late Saturday night, a leaky toilet valve that we realized from water dripping into the garage ceiling. By 10:30am the next day (a Sunday), Audi the service tech was working on it. He did a great job explaining the problem, and when I asked it he had time to replace the inside parts of the toilet while he was there, there was no problem handling it. He also gave us a few ideas for other items that were fine now but that we might want to update later. We love Ideal for whenever we have an issue because of their professionalism and their always-helpful and friendly service techs, like Audi, who obviously have to meet their high expectations. Thank you Ideal!

Rafael G and Yair T were very kind and respectful of the home. They worked late into the evening to fix issues that others were not able to fix. They found a clog that many other plumbers had not found for years. They kept everything clean and wiped down the areas after they were done leaving them clean and dry.

I contacted Aaron at Ideal Services on a Saturday morning, and he was able to come out the very same day. Aaron was extremely knowledgeable and clearly explained everything that needed to be done before starting the job, including the fair and reasonable costs. He completed the work to my complete satisfaction and did so with a friendly, professional attitude. If you’re looking for a reliable plumber who gets the job done right the first time, I highly recommend Aaron at Ideal Services.

I called a technician from Ideal Services today to inspect my water system. During the inspection, technician Aaron B. was very friendly and explained how the system works in a clear and professional manner. He took the time to answer my questions and made sure everything was understood, with no issues at all. Aaron was very communicative, great with my kids, and even friendly with my dog, which I really appreciated. I definitely recommend him to everyone—he’s a great person and a professional technician who truly knows what he’s talking about.

Yikes. Never going to recommend to anyone I care about. This company had us fooled that they were doing the best job they could with the fancy liner in out main sewer pipe. This job took weeks maybe a month, no water most days, going to stores to use the restroom, hotel stays out of our pocket with a newborn and while our family was sick. One issue turned into more, and more. They left trash in our yard everyday (water bottles ect) then later more, bottles, pizza boxes, and wrappers so I complained after that. The teams who came to dig and the teams who did the job had no communication with each other or us. It was always 1 person working and 5 watching. Only two people took the time to keep us updated on what was happening, sometimes. Not worth the money we owe now for this "job" our yard