IKON Windows and Doors

Ikon Windows and Doors was an absolute pleasure to work with. From the first call to scheduling, the process was smooth, professional, and well organized. The team was responsive, answered all my questions clearly, and made sure everything was scheduled around my availability. I really appreciated the attention to detail and customer care throughout the experience. Highly recommend Ikon Windows and Doors to anyone looking for reliable and professional service.

Outstanding experience with IKON Windows from start to finish. The team was professional, knowledgeable, and extremely responsive throughout the entire process. The quality of the windows is top-notch, and the installation was clean, efficient, and done right the first time. You can tell they take pride in their work and truly care about their customers. I highly recommend IKON Windows to anyone looking for quality products, honest service, and excellent results.

11/14/2025 OMG what the heck with this company... I called to let them know that my brand new window has condensation on the inside " Oh this is normal" Really. I called CGIA the manufacturer of the window and they said no way, call the company and have them send in your warranty work. So I called them and nothing as usual. FAST forward to today 12/01/2025 Called the office at 8:30am asked for some patience and someone would get back to me within the hour .Joke It is now 4 hours later no call no email NOTHING . The quotes from the Bible they put on there website means nothing to them they have lied , deceived, and done nothing to correct my problems , RUN IF YOU CAN DO NOT USE THIS COMPANY FOR ANYTHING My next step is hiring an attorney So my story continues What a mistake choosing this

Timothy Mark has consistently demonstrated exceptional professionalism and dedication in addressing all my inquiries promptly and thoroughly. His commitment to customer satisfaction is evident through his proactive communication and willingness to go above and beyond expectations. I explicitly conveyed my priorities of honesty and clear communication, and Timothy has consistently delivered on both fronts. I anticipate continued collaboration with Ikon and trust that the rest of the team will uphold similar standards of excellence. I am greatly impressed thus far and eagerly anticipate providing further feedback upon completion of the project, attributing much of my positive experience to Timothy's exemplary service..

I cannot recommend this company due to terrible communication and follow through which began with the sales process and continues through the installation process. I could provide details but suffice it to say that pretty much every step of the way has been problematic and fraught with communication problems. I have been dealing with them since February and have a door 99% finished. I waited 5-6 weeks for someone to come out a couple a couple of weeks ago to finish it but they showed up without the right materials so could not finish it. Since then I have placed more than a half dozen calls to reschedule and no one will return my call. It seems once they get your money they forget about you.