Imperial Plumbing

My experience from Imperial Plumbing is so positive that I called Toby again. I have American home shield but that is for the easy and not tough stuff, and appliances. They looked first and did a yard survey for my water restriction valve. Dug up the area after a service outlined all other wires and gas. Fixed the problem and for what he promised. Now I get full water in my shower and all sinks of a six year old home. Call him. Don’t look for poor service. Get the best!!

Called and left a message, and quickly received a call back. I had a problem with some incorrectly installed drain pipes under the kitchen sink. After giving Toby the details, he let me know that he wouldn't feel right about charging me for a full on-site repair, and instead walked me through the repairs himself, and even called back later to check on things. You don't get that kind of helpfulness most places, especially not for free. I'll be calling Imperial Plumbing the second I have another plumbing issue, and I'd recommend you do the same.

Great experience with Imperial Plumbing. Toby was our plumber and he was prompt and very friendly. He thoroughly explained the issue and what our options were, showing me along the way exactly what he was talking about and what the pricing would be for the different options. I forget the name of the gal I spoke with on the phone who scheduled my appointment, but she was most helpful. She was very friendly and also thoroughly explained the process (they'd been out once prior to our scheduling the work as they were initially dispatched by our home Warranty company who ultimately did not cover the issue and so we secured Imperial Plumbings services on our own accord). Seems like they have a great team all around and I'd highly recommend!

Superior customer service. Would recommend for all plumbing needs. Had a leaking sink fixed within minutes. Also been working with Doug to mitigate some water damage from a leaking shower pan and he’s been very knowledgeable and professional with fantastic customer service.

If you need a plumber in the Denton area this company should be one of your top choices. The plumber Sam is very knowledgeable, professional and just an overall positive experience. They came to diagnose what was wrong with my water heater and realized we needed to replace it. He explained everything in great detail and with a great depth of knowledge. They came in the next day and replaced everything efficiently and on time. They are honest and gave a great fair price for the work and materials needed. Walked through everything with me, recommended an electrician and just put my mind at ease. So if you need a plumber, call them!