Improved Comfort Rockford HVAC & Furnace Repair Pros, Inc.

I started smelling a strong smell of gas, I decided to call improved comfort. BEST decision i ever made!!! They came and replaced since it’s unsafe. They are a lifesaver literally thanks again!! Recommend 100%

I wasn’t getting any hot water so we called Improved Confort. They replaced it with a heat pump water heater and it went amazing!! Water stays hot longer now all thanks to them!! THANK YOU!! glad i called.

Just wanted to say thank you to AL from improved comfort hvac we experienced no heat in the middle of the night and AL came and fixed our problem. I highly recommend improved comfort for their professionalism and knowledge Definitely 10/10

I wish we had the same experience as others. This is by far the most unprofessional way to communicate. Al required me to text several days in a row just to get a response from him. This all started Sept 9th and the job has YET to be completed. He scheduled us for today 10/12 (two weeks ago) and I have not received a response to my text asking if we are all set and if there was a window we could expect them, nothing. This whom my home warranty called for a plumbing issue; there is no way I would call this business. Ever. Terrible experience.

Work not completed and this contractor is not refunding money that I paid for a down payment. Just empty promises and a lack of follow through. I had a bad experience using with this company. My company paid Improved Comfort just under $25,000.00 and no work has been completed for 2 customers. One Air conditioner was paid for in full and the work was never completed while the contactor had several months to complete the work. I hired this contactor for large project and he asked for more money up front and took several months to again not complete the project. A demand for payment was issued to this contactor and the contractor just gave empty promises would not even answer my call regarding repayment for work that they did not complete.