Independent Restoration Services

The day after Christmas I discovered that a pipe in the wall of my bonus had sprung a leak. Not only was there water damage on the 2nd floor of my house but the garage ceiling as well. Upon contacting Colton O’Shields with Independent Restoration Services, he was able to come over the same evening and access the damage to determine the best way to dry the areas affected and to avoid any possibility of mold growth. I certainly do appreciate the work that Colton and his team were able to provide. Colton helped to take the stress out of a stressful situation for me. Thank you, Colton.

Colton and the team and Independent Restoration Services have been an absolute joy to work with. Our house had a water coming up through the basement flooring after an HVAC issue. Colton and his team were easy to communicate with, prompt, arrived on time every time and did a stellar job remediating our issues. A lot of attention to detail and pride in the work and it shows. One of those things where I really hope I don't have to deal with another moisture issue, but if I do, I know who I'm calling. I can't recommend this business enough.

From start to finish, Colton and his team were the best contractors we’ve ever hired. A month before our wedding, our condensate pump failed and flooded the basement, ruining our new floors. I was so stressed. I called Colton late that night. He answered, came by the next morning, and started demolition and remediation three days later. His communication was outstanding, and it’s clear he genuinely cares about long-term results for homeowners. If you’re in the Knoxville area, don’t hesitate to call them. Should we ever face another issue (hopefully not), I know exactly who to trust. Thank you, Colton and team!

Colton and his team at Independent Restoration Services really helped my family out. They came out the day we called them and started the project within just a few day. Colton and his team members answered all our questions about the problem, insurance and restoration while keeping us informed throughout the whole process. They really made a difficult situation a lot easier. You can tell Colton and his team have a passion for their work and helping people. Thank you again IRS.

They came out to my parent’s house the same day I called to check for water and mold issues. The team was excellent, very professional, and communicated clearly every step of the way. They explained what they found and answered all our questions, which gave us peace of mind. Highly recommended!