Irish Heating and Air Conditioning

Irish Heating and Air Conditioning installed our heating and A/C system less than a year ago, and it has already failed during the winter season. The system has a 10 year warranty. My family and I have repeatedly tried to contact the company to schedule an appointment, calling multiple phone numbers, sending emails, and reaching out through direct messages, all without any response. We have left several voicemails and have received no follow-up or update. This has been one of the most unprofessional experiences we have ever had. How are we as customers suppose to contact the company or receive support when an issue arises? As customers, we feel misled and scammed due to the lack of support and accountability after installation. We would not recommend them to any new customers.

Had a new hvac system put in. Price was about the same as other estimates but the communication is horrible once the unit is installed and paid for. It took weeks in order for me to receive a receipt or rebate paper with all kinds of excuses. Before payment communication was great. I didn’t have a google nest put in as I had one and Ryan was supposed to refund me the difference. Check was always in the mail. Was supposed to drop it by my house, that didn’t happen. So I’m out a Google nest which was paid for it the refund, I can imagine the response if the 10 yr warranty doesn’t hold up. My next review will be the BBB. Well after the first rain the whole system caved in my ceiling as it was not installed correctly. I reached out with calls, texts and emails to Ryan Murphy of Irish heat

In 2021, Irish installed a Mitsubishi heating system for our family at a cost of approximately $40,000. Mitsubishi and Irish each included a 12 year warranty for the system. In the immediate following years there were malfunctions. These were only fixed after repeated service requests that were disregarded by Irish, and/or service promises that they failed to follow through with. After patient and persistent communicating, they finally fixed those problems. The reason for this current review is that the heating system shut down completely in October 2024. Since then, the only heat source for the family, which includes 2 small children, is space heaters. This is unsafe. In the past 3 months Irish has proved unresponsive to more than 20 requests for service to the failed system They hav

When I was doing my initial research on Irish Heating and Air, I was concerned because they didn't have a lot of recent reviews. Although the quote process was extremely smooth, I decided to give them a shot. My overall experience with them has been excellent, and I have found their pricing to be very reasonable. It was a pleasure working with Irish Heating and Air on the installation of our entire HVAC system in our 20+ year old house in Elk Grove. Without a doubt, we recommend them. Jesus, the lead installer/tech, deserves a special mention.

This company was hired through my apartment complex to fix my AC. It took them a week to get it done, arrived after their appointment window had already closed, and after they installed the new part, the AC STILL didn't work. I had to wait 2 more days (the next business day) for a completely different repair service to come out and fix their mistake. I don't know the name of the technicians, but they left an exposed wire that was touching some metal plate and caused a short. They also left the top cover off. The techs didn't come inside to check if the AC was working, they just said it was fixed and left. The techs from another company came the following Monday, taped up the exposed wire, reapplied the cover, reset the breaker, and THEN my AC worked. I do not recommend.