J B Pool Services

At first this company was amazing they installed pool and was very accommodating for the past 3 years. This company was a recommendation from All Above Masonary who did all the pavers front and back yards. This year a lot has changed with customer service. They sent out the usual reminder to open pool I called they placed a date of May 14th I received a call 2 days prior that they could not accommodate the date due to weather which is understandable they rescheduled for May 21st. So here we are on the day of opening they left me a voice mail that they can not open pool this year going forward because I am too far away. So what happened from the 14 to the 21st you could and didn't tell me this prior I could have found someone local and why not tell me before season started. I knew the owner

Been using Chris and his team for 16 years. They built my pool and service it. I never have an issue getting help when I need it and it's ALWAYS a weekend! I always recommend to friends and family! The best!

Short Version: Chris is rude, unprofessional, and doesn't care about your business unless you're a full service customer. If you decide to go with him, watch his work like a hawk as he will walk away once he's paid. Long Version: After recommendation, we used them to install our salt system at the end of last season. We were warned Chris has a bad attitude but does good work. Their workers show up unannounced and begin work. The pipe work where the filter is backwards so the words are upside down. When Chris is called, he is annoyed because "it's fine that way" but changes it. The first salt cell is defective and they come back the next day to replace it. The cell fails a leak test at the joint just before it (their workmanship). They inform me they will fix it and two hours later when I

We had our pool built by Chris the owner during the busiest times of the season and Chris and his workers were great . His men worked hard form the minute they got their till the time they left my home. The pool was everything I could have possibly dreamed of and two of my friends used Chris after seeing the beautiful job he did at my home. Chris's company also opened my pool and my pool was clear from when he opened it till throughout the summer. I have no complaints. Chris has always called me back when I had questions and is very knowledgeable. I will continue to recommend J & B pools to all my friends and family .

I have never written a review. JB pools has be unprofessional and terrible to do business with. From the first time this company came to my house they were truly rude. They opened our pool, stated one price for opening pool and hit us with multiple other charges. The pool was opened and done with leaking water and broken valves, which I had to replace with another company. Gave us another price for cleaning which was told it was included in our price. Then charged us for three hours of cleaning when they were here for one. Additionally I called to discuss and they haven’t called back. This company just keep sending a bill which I paid for opening and one hour but refuse to pay for the three which they didn’t come for. Stay away from JB pools.