JAMES BROWN Plumbing Heating & Air Conditioning, LLC

I am writing to express my sincere appreciation and complete satisfaction with the outstanding work performed by James Brown Plumbing Heating & Air Conditioning, LLC. From start to finish, their team demonstrated exceptional professionalism, craftsmanship, and integrity throughout the replacement of our antiquated heating system (which had no original air conditioning) with a new geothermal system. The installation included a Unico high-velocity system, Uponor radiant floors, and a Bradford White high-efficiency boiler. The result has been extraordinary—the system is whisper-quiet and has made our home more comfortable than my wife and I have ever experienced. Their knowledge and attention to detail were evident at every stage of the project. They communicated clearly, provided practical a

I can’t recommend James Brown Heating & Air enough. I live in a 180+ year old row home in the borough of West Chester, and for 15 years I dealt with miserable summers and uneven winters. My old boiler and radiator setup was inefficient, expensive, and created major temperature swings from room to room. After working with several companies and getting nowhere, I honestly believed discomfort was just part of owning an old home. When we started a family, we knew it was time to upgrade. I researched UNICO systems and met with another large chain provider, but their high-pressure approach and unreasonable pricing did not sit well with me. They insisted I would need mini-splits on top of the UNICO system, which defeated the purpose of finding one clean solution. I wanted a company that understo

Scott and Kyle were impeccable! I cannot express my gratitude enough for their help in an emergency situation in the worst of weather conditions when three other companies failed us; the third company telling us we needed a new heater without even determining why the heater was shutting off. It ended up we had a major leak in the heater pipes in the crawl space that was leaking down the wall. Not one of the prior three companies thought to look for leaks despite the heater shutting down due to low water. Scott and Kyle worked in our crawl space for hours chiseling and repairing the leak, and found another pipe that was about to burst as well. We didn’t need a new heater after all! They were knowledgeable, skilled and respectful. I wish I knew to call them years ago. I will never use anyone

I want to share my great appreciation for JAMES BROWN Plumbing Heating & Air Conditioning, LLC!! I woke up to no heat on the first “snow” storm of the year. In just a couple hours had everything back and running! Jim came out and diagnosed the issue and replaced a part in no time. Scott and his team are absolutely amazing! His team also has maintained and fixed multiple issues at my place of work this year. So, I knew this was one of the only companies I trusted to have in my home. Thank you again and I couldn’t recommend them more!!!

We recently had James Brown Plumbing Heating and Air Conditioning LLC complete work at our home. They installed a complete water treatment system after accomplishing a water test, and replaced all of our copper water lines with new Pex material. We had no idea the difference this system would make. Its pretty awesome. Their technicians did fantastic professional work while being respectful to both us and our home during the process. We highly recommend them for any plumbing work and would indeed call them again if needed. You can't go wrong with these guys!