JC Appliances Sales & Repair

These jokers delivered a stacked washer/dryer, that, in my opinion, was way overpriced. I had installed a brand new 240v receptacle in a single-family home and the homeowners were delighted with the space-saving design of this stackable unit. The upper (dryer) section, failed to turn on upon delivery. I went and double-checked and tested the 240v outlet after their 'installation specialist' said the outlet wasn't wired properly. He's a momma's-boy delivery slave, and I'm an electrician. ANYWAY, they argued the point but agreed to take the unit back to their shop and 'look it over.' The homeowners never heard back from them after two months of leaving messages and voice mails. I took the homeowners to Lowe's, and we bought a brand new stackable unit - and guess what? When we plugged it in t

Called JC for a water leak in our refrigerator at the water filter. JC techs came out next day and diagnosed the problem. They had to order a part that came quickly. We scheduled for them to return the next day. Two techs (journeyman and apprentice) came out and were neat, clean and very polite. Their pricing seemed very reasonable and straightforward. We have a service business ourselves so I appreciated the way they conducted themselves. Will call again

****DO NOT BUY ANYTHING FROM THIS COMPANY**** I have waited almost four weeks to post this review so I could give JC Appliance and Repair a chance to rectify the situation. Unfortunately they did not. I own a small property management company and am a full time resident of the City of Indio. I had this company replace our broken double oven with one of their $1350 certified models three days prior to Thanksgiving since they say they tested their product and it worked. the following day it showed an error message so (DAVID, great guy so far) said to reset the breaker which we did. Unfortunately, nothing. Our guest were unable to make their thanksgiving dinner at the home and I requested JC appliances remove their default product since we had to pay our guest $1000 refund for the inconveni

They are nice (David) and when you do get them on the phone also nice and I am sure IF they can fix your appliance all is well. They did fix our small bar refigerator and that went well cost about $250. Okay for the BAD. If they can NOT fix the appliance after mutiple attempts and cost you are out of luck because they then do not stick by thier 90 day fix it guarantee. It cost us $963 for mutiple attemps to fix a built in Kitchen aide refrigerator. David had told us if we don't think we can fix it then we will let you know so that you do not incur more cost, that seemed fair HOWEVER they kept thinking they could fix it at additional cost and we hung in there and believed them. They finally gave up, told us they didn't know why they could not fix it. All they were willing to do it take our

Great experience buying a fridge and washer/dryer from JC. Unfortunately the washing machine did not work perfect on getting it home but a repairman was sent out the next day who was very professional and fixed the problem immediately. I would be happy to do business there again and feel good recommending others to go there as well.