Jetson Home - Massachusetts

The installation was very quick and easy lasting from 8 AM to 1 PM. The installation crew was very nice and patient with my questions and requests. The install was flawless and my home was as clean or more clean than when they started.

The Jetson Smart Hub was installed for an already installed Jetson heat pump. The installers, Serge and Richard, were very friendly, professional and knowledgeable. They wore shoe covers in the house. They inspected the whole heat pump system, inside and outside, tweaking things for maximum efficiency. Detailed instructions were given for using the Jetson Smart Hub app as well as the wall thermostat, and all questions were answered. I was very impressed with the overall experience.

Serge came out to install the new Smart Thermostat system for my Jetson heat pumps. He was friendly and really knowledgeable. Walked me through everything and even changed out my filters for me. Thank you Serge for the help and thank you Jetson.

Guys were great. I know it was complicated install! Helpful knowledgable polite and clean. Excellent follow up to get heating system balanced.

⭐️⭐️⭐️⭐️⭐️ If you’re looking for a reliable heat pump installer in Massachusetts or considering a Mass Save heat pump, Jetson should be at the very top of your list. I intentionally waited about a month before writing this review so I could evaluate not just the sales and installation process, but also the real-world performance of our whole-home ducted heat pump system. After living with it through real winter weather, I can confidently say this has been an outstanding experience from start to finish. Our journey with Jetson began in September 2025 and continued through installation on December 18th and beyond. From the initial consultation to post-installation support, the entire process was smooth, transparent, and extremely well managed. I want to especially thank David, my sales re