J&J Exterminating Monroe

Rodney is great! He does his job well-extremely thorough, super friendly and always smiling, informative and overall fun to be around.

Was in a pinch- a big one- and they sent someone out and met me within the hour. The technician was professional, kind, and generous. They turned a really bad day around for my wife and I. Couldn’t recommend them highly enough!

Rodney was so professional and courteous. He knows what he is doing and genuinely believes in the customer experience. He definitely knows his stuff and puts your mind at ease.

Could not have been better! This was our first time dealing with any kind of pest issue and I had no idea how to handle it. I chose to call J&J because they had amazing customer feedback online. I now know that they definitely earned all those glowing reviews! James was fantastic! I was given an estimated appointment time of between 11 and 2 and he showed up right at 11. He was friendly, polite, and has a great sense of humor. This process was nerve racking and new territory for us but his demeanor, expertise, and thorough explanations put us at ease. He was also very sweet to our many animals! I was very pleased with the service we received and I would recommend J&J and James specifically to anybody who needs help with a pest control issue.

I’m on the monthly plan and I got charged on 7/15. Might I add, I’ve never missed a payment. 3 days later I’m charged again for 84.00. No one can explain nothing on why? I requested my money back and didn’t hear back from anyone. Don’t use this company. They used to be really good, but not anymore. I was told they got to talk to management and call me back. No call! Update: Mgmt followed up. Changing due to the professionalism of Rebecca calling me and getting everything rectified. Thank you both for assisting.