Johnston Furnace Service Corporation

I first came to know the people at Johnston furnace when they maintained the climate controls at the medical clinic I worked at. So I reached out to them for a quote for a new furnace. Their quote for a more efficient dual stage furnace was the same as others single stage. Plus they put me in contact with Veith duct cleaning who did a great job and they were $600 cheaper than wha the other furnace store wanted. They installed the furnace on time. They cleaned up after and I couldn't be happier. Just wanted to add an update. Last spring I went to Johnsons to get a quote for central AC. Because of the type of new Bryant furnace I had put in, he could add an AC with Heat Pump and receive a tax credit. This is not a mini split. It is plumped directly in to the furnace duct work. So after

My furnace went out over the weekend (of course) and these guys still had someone at my house within the hour. Chris was very knowledgeable and had my furnace back up and running within minutes! I'm not familiar with hvac, but he took the time to explain to me what happened and why. Overall great customer service!

Great response on our failed furnace Friday afternoon - our house temp was in the 30's. Nick arrived after a short wait. He promptly diagnosed and determined they would need to order a component - with arrival hopefully by Monday. He called me back Friday evening and said he found the right component in their shop. He came right back, installed and we were good to go at 6pm. Exceptional service.

Had a bathroom remodel taking place, contractor immediately stated we had a propane leak & called which they did find a leak under the house & repaired. We called them back 2 other times as we could still smell propane but they told me there was no leak. They brought 3 guys the last time & swore there was no leak. So we let it go thinking they must be right but occasionally smelling that smell. I have a kitchen remodel scheduled for the next spring, (almost a year later), same contractor comes in & swears he smells propane again. I told them we had them here several times & they tell me there is no leak. Contractor found the leak at the base of the floor and repaired it. No more smell. So do you think they would have taken any responsibility if my house would have blown up.

Ashley and Matt do a great job making sure our business stays hot! No pun intended. We started our business with Hank (Matt's dad) and after 20+ yrs just had to replace furnaces. Zero maintenance and efficient service. The Johnston's keep us comfortable all year!