Johnstone Supply

The Johnson supply personnel and prices are much nicer in Irwindale _ Sun valley _ Baldwin pak and pico Rivera. The workers working there are just like DMV workers mean and rude. Prices are almost double as well. LAs and Anaheim owner is different. I hate the La one as well.

Excellent customer service, I work for a large company and they always have our POs ready for pick up when I get there. Friendly counter staff that actually have a background in HVAC. Always willing to go the extra mile to help us find pricing and availability.

I called to find rubber gaskets for my manifold line set. They had the necessary gaskets in stock. They told me over the phone that I have to be a contractor to be able to buy rubber gaskets to repair the end of a manifold line set! Pretty outrageous. I truly hope they go out of business--money is money, why would they refuse business.

Customer service leaves alot to be desired. If I ask you the price on something with tax included, don't respond with "I DON'T KNOW "!!! I'm already purchasing something on a P.O.!! Pretty stupid. 1. I work with a large HVAC company. 2. If you're not having a good day, fake it! 3. Treat everyone like you are helping the OWNER of Johnstone. 4. Would you have treated him/her that way? Disappointed.

Called looking for a control module for a furnace. I was told that they would ONLY sell this to a contractor. In other words, these yayhoos are supporting HVAC guys who charge $600+ to replace this part. A board which consists of two Molex type plugs and 8 or 10 spade lug connections, and a handful of screw terminals for the thermostat. A simple fix that would take anyone with a modicum of ability 15 minutes to install and can be found anywhere from $80 to $140 online from Amazon and others. If I didn't know what I was doing, I wouldn't have found and be on the phone with them to begin with! I was looking to support local business, but these JA's can BITE ME! GO AMAZON!! PUT THESE PUKES OUT OF BUSINESS!