Joslin Plumbing, Heating & Air Conditioning

The folks at Joslin did a great job getting my wife and I's water heater fixed after the ice storm. While we got quotes from others, many were looking to charge us a hefty price and take a long time to complete the job. Joslin was the best at giving us their opinion of what they would do if they were in our shoes, and their team went above and beyond to get the job done, even though we were not in the Franklin area. Hunter and his team were top-notch and offered suggestions on how to ensure it continues to work well in the future, before anything else pops up. Big fan of Joslin!

These folks came to fix my folks bathroom faucet - the cartridge was worn out. They told my folks it couldn't be repaired... They didn't even bother to remove the cartridge. I found the replacement part and installed in 15 minutes... It was a $10 fix. I can't decide if it was laziness, incompetence or a mix of the two.

The pipes in the rental home I stay in were clogged so Joslin was called out to fix the problem or so I thought they did. They sent out a technician to snake the drain. He called before he came which was nice. He did what he needed to do and left. Everything worked fine for 4 or 5 days then it was right back to being clogged. As a Franklin native you want to patronize local businesses, but this is the third time Joslin has fixed something at the house that I've had to call someone else into fix. I think I'm going to suggest using someone else next time.

I called Joslin after having another HVAC company come to my home and tell me it would be $4700 to repair my AC. I told my neighbor that I was absolutely shocked that my eight-year-old home would need such a major repair on the HVAC and that I intended to get another opinion. He told me about Joslin, that he felt it was an honest, reasonable and reputable company. They sent John Andrews out, who was there within 30 minutes. After thorough inspection, he determined the circuit breaker was the problem, not the air-conditioning unit. He replaced it immediately and the AC unit started working. My total bill including service charge and labor was $140! I can’t begin to express how relieved I am that I am not spending $4700, and I’m very grateful for John’s honesty and expertise. I am no

Joslin just replaced my Daughter's heat exchanger on her tankless water heater. Two other companies quoted her a complete replacement for a IN warranty unit. They had no interest in repairing a four year old unit. Joslin not only fixed it with warranty parts, but took care of the whole process fast and super reasonable. Honest and no scarry high pitch sales. 🙏