Just Drains

I only gave 1 star because I had to. On 10/18/23 this business did a $950 job where they had to run a Jet in my main pipe and also have a camera go in the pipe. This job cost $950. The job breakdown was $600 for the Jet and $350 for the use of a camera. After making payment a receipt was requested. After 2 months of excuses, this business provided an incorrect invoice for the amount of $694. (If only that was what was paid). When the business, specifically Larry, was informed that that was the incorrect amount, he instantly became very disrespectful. Stating he will send the correct amount but then his "modem" happens to stop working upon this request. Keep in mind minutes before, he sent the incorrect invoice with no problems. It's hard to not feel like this business is not trying to chea

We had a tub clogged and leak and Larry from Just Drains was very prompt on communication and service. Also, he freely gave preventative maintenance instructions and advice. We are VERY pleased with the work and professional demeanor! Thank you!

Larry was absolutely fantastic. He not only monitored a problem we were having, but didn’t leave until the problem was solved and didn’t over charge us at all. He was very fair in pricing and was patient explaining the problem. we will definitely only go to Larry now when we have any issues. We are so grateful!

Larry is a real deal professional, worked very long hours to get the very complicated job done, actually he went home after midnight yesterday. Amazing, dedicated, respectful, responsive and responsible old school man. Thank you, Larry. God Bless

To the owner of Just Drains, I would like to pass along my thanks to Larry and Marcus, the two service techs who came to my house on Friday May 13, 2016. They went above and beyond in their job in both their work workmanship and professionalism in not one but two problems I had with my drainage blockages. Being that companies often get bad reviews I felt compelled to let you know how fortunate you are to have both Larry and Marcus representing your company in such a responsible and professional manner. Thank you so much, Mr.Benson Woburn,MA