Kaiser Garage Doors & Gates

From my initial phone call, to the on-property consultation and job completion, Kaiser Garage Doors and Gates performed flawlessly. Everything from being responsive to my questions before (and after) the job to the technician going the extra mile with finishing touches was much appreciated. While in the middle of my job, the technician even knew how to professionally handle an inconsiderate neighbor that tried to monopolize his time. My driveway gate is ‘good for another thousand miles’, and I definitely recommend Kaiser Garage Doors and Gates.

Spring broke on our heavy rustic metal door. Kaiser quickly scheduled service. Jose called to check in, arrived promptly, and came fully prepared. He is clearly an experienced professional and a genuinely nice guy! He fixed and perfectly balanced the door without delay. 10/10 would recommend!

A perfect example of how a business should be run. We got an in-home consult with Scott who gave us great ideas, selection and without any upselling. Fairly priced and very fast turnaround time- with an install done on Christmas Eve. Thanks Scott!

Zero accountability. We have Kaiser doors installed on our home that was built in 2022. Sadly our door came off the rails leaving the garage door stuck in the open position, during a downpour which was coming into the garage. I called Kaiser to have them come out with an emergency call, which they told me they were busy and would have a tech call. 3 hours go by, and no call. In the end I called another garage door company who came out in 20 minutes. While the other tech was on site, Kaiser called and the tech said he would be out "shortly". Upon having the door repaired and inspected, the technician showed me that our balance weight of the door was 25.2lbs, and the safety weight should by 8-10lbs. He informed me that the springs are the incorrect size, and that I should reach out to Kaise

Our garage door wouldn't close. I called Kaiser and they were able to work us in the next day! Their service technician (Jose, I think it was) even showed up 30 minutes early! And he did a great job. He was knowledgeable, experienced, and very pleasant. Thanks for your great service!