King Heating & Cooling LLC

Actually, no stars. They had to order a part and I’ve been without AC for over a week. No apology calls or reassurance calls. My husband tried to get the status and the raspy-voiced troll was rude. I hope these people aren’t called King as in the Lord like so many folks who try to appeal to others through fake Christianity. They have zero customer service skills. They are being paid through our Homeowners Insurance who isn’t on our nice list either.

This guy Brian King (that's what it says when he called) has the worst attitude and customer service skills ever imaginable. From the moment this guy got outta his van, I could tell he doesn't care about customers. Don't have these guys come if you're trying to go through your home warranty. This guy spent 20 mins trying to get me to say something to void my home warranty. I kept giving him the same story and eventually due to being so angry, I left my house, called my insurance company and had him removed from my property. He was that bad. If I have a problem with my AC, I shouldn't be getting interrogated, especially if I'm telling the truth. If I could, this company would get no stars. I wouldn't recommend this guy to anyone!!! Stay Away from Kings Cooling and heating.

My horrible experience with King Heating and Cooling (King H&C): ~NOTE:If you are using King Heating and Cooling for a Home Warranty repair/diagnosis, BEWARE, because it appears King H&C’s only goal with Home Waranty Service Calls is MONEY. For this reason, don't expect your problem to be resolved correctly, good customer service or a good work product at all. Our Experience: King Heating and Cooling failed miserably at our tech service calls, TWICE, leaving us without our cooling/heating system for over a month and a half. With these odd Texas temps fluctuating up and down this year, it has been miserable. Furthermore, our electric bill went from $180 to $500 in a month because the fan would continually run without cooling or heating correctly and it took so long to get it fixed. King H

Spoke with my former land lord today. The central air system that Brian said was not overheating and that I was using something to make the wall and door overheat, behind the thermostat, had to be completely replaced just recently. The new tenants had the same issue, and turns out the wiring to the thermostat was heating up the wall, and had literally melted into the wall and the unit caught fire. Brian accused me of tampering with it, called me a short bus rider, and mentally retarded among other things. And, continued to insult me, in my "home". And, then slammed the door on the way out. He's rude, inconsiderate, and down right foul mouthed. Oh, I failed to mention, the creature that answers the phone, is not fit to be answering phones and has no knowledge of what is going on or knowl

They are awesome poeple.They service my air conditioning unit every year rates are reasonable and the explain everything they did and why ,very nice and professional