Kingsport Heating & Air Conditioning

They were here as soon as they could be considering it was right after we'd gotten a foot of snow! Samuel diagnosed the issue super quickly. Melissa and he came out the next day with the new thermostat and had replaced it lightning fast. They were completely professional and friendly. I would recommend this company and those individuals to anyone!

Had my thermostat go out in my house. Melissa came out and looked at my heating unit. She was very nice and professional. My unit was hidden behind a panel attached to my wall. she wasn't sure of the damage it would cause if removed. so I told her I would call back after I removed it. It took me about 10 minutes to remove it and I called the office for another appointment. Shecame right back and fixed my unit without issue. Very reasonably priced and professional. I would recommend them.

We were delighted with the service we received from Kingsport Heating and Air Conditioning. We were without heat and a technician quickly diagnosed our problem as a cracked heat exchanger. The age of our unit made it apparent the the best solution was to update our system. Even though the unit was not in stock at their Kingsport location, they were able to obtain it the next business day. A team of technicians (three trucks!) came the next morning and installed everything and we quickly had heat. Thanks so much for the quick and reliable service we are accustomed to with Kingsport Heating and Air! Carolyn and Steve Cook

I have used Kingsport heating and air to install (2) mini-split systems. Their pricing was very reasonable and the installations were outstanding. They showed up on time, were pleasant and hard working. High quality materials were used and they were not in a rush to finish the job. They took their time and it looks very professional. I highly recommend them.

Made an appt for 10 am to replace a wall heater . No call around 11:30 am . Call office and office girl said she couldn’t give me an eta . I had to be at work at 1 pm that why I made it for 10 am. So I said to cancel it and I would find someone else . She said okay and hung up . Btw I send 10 grand with them in the summer to replace heat pump . Techs were awesome . Office staff not so much .