Kitchens By Us

I contacted Kitchen by us on last week Wednesday. I spoke with Ricardo who was able to come by my home that very same day. He took some measurement in my kitchen and advise me he will contact within 1 to days with the pricing. I contacted him by text the next day to see if he can also give me prices for a different style cabinet as well. He advise me yes , I haven't heard back from him. I text him and call no response. I started reading over some of the comments today and it seems like this is not the first time something like that has happen. I really was interested in doing business with Kitchen By Us. I guess they only choose selected people who they want to do business with ... I will try another company who will be more then happy to do business with me......

Kitchens By Us is amazing! This is the second kitchen they do for us and they always go above and beyond to make their customers happy. Good prices and GREAT customer service. They took their time to answer all of our questions and provide us with different designs and quotes in order for us to feel 100% comfortable with our decision. Installation was very efficient and they were great with their attention for details. Thank you to Simon, Margaret, Gio and Calvin!

I had a great experience working with Kitchens By Us. I collaborated with Wenddy who was absolutely a pleasure to work with as I was renovating my kitchen. She was easy to work with, understanding, flexible and very communicative. Their prices were very competitive and the quality is superb. I could not have asked for a better kitchen and will be referring all my friends and family to come here should they ever want to remodel their kitchen.

I would like to give 5 start but my preferred vendor is not in here any more. So I can't do it. I don't know what the owner was thinking fired someone who is the best. Jeidy work here for long time. I know her job and she is excellent and professional. Only one bad customer complaint on her in years. This is not fair. She didn't deserve this action.. cabinets quality and the rest things are good. But I'm sure that most all the customer feel bad for the issue. We want Jeidy. !!!

I called in advance to ask if they had time for me to come in and look at cabinet options. Drove 40 minutes. When I got there two sales people were scrolling email, not with clients. I told one of them that we were looking to redo our kitchen and she pointed to the back wall and said “those are all the options we have”. I walked around aimlessly trying to figure the place out for a few minutes before finally leaving. The man going through his email behind her didn’t greet me or even glance my direction. Not sure if it’s because I look young, but no one seemed interested in walking me through options, giving me any information about how the process works or where to start, and no one made any attempt to ask questions about my project or what I was looking for. Very disappointed to have spe