Knik Heating, LLC

Aiden was quick and came prepared. My heat went out and he was able to diagnose the problem and fix it in a timely manner. He was also respectful of our property. He wore shoe covers while walking inside and I really appreciated that. That’s not something you see every day.

Very unfriendly people who expect you to keep your place like a 5 stars hotel or they threaten to not come help you. We had them check our furnace for a yearly inspection and the technician who came out was a neat freak, wearing hazmat protection, afraid of wood shavings because we keep ducks in our garage, when it’s really cold. I mean this is Alaska... We cleaned before he came over, but it obviously wasn’t enough. Dude acted like our birds carry the plague or something and made us feel like less than nothing. We apologize for it but he went and complained to his superiors. The second time we needed their services they scolded us about scrubbing from top to bottom for his majesty before he show up, remembering his complaint from last time. This time went with someone else who was MUCH fr

Aiden did a fantastic job, it was a five star. He was very knowledgeable and I will not call any other company for my furnace. I was very happy with how quick I got help from knik heating to get financing to get a new furnace and how quickly knik got to my home and replaced it. Thank you

Highly recommend STEERING CLEAR of Knik Heating LLC- their office staff is a disorganised mess, their techs are inexperienced, they create issues that don't exist, promise a warranty on their shoddy work and still leave you having to call someone else. Then turn around and charge more than 2x of the agreed estimate. 👎🏼

If I could rate Knik Heating LLC zero stars I would! They are disgraceful, dishonest, their technicians are incompetent and they take advantage of people. In this case a disabled veteran, with small children in the home. After 2 seperate visits from them, (the second visit being “warranty work” to repair what they broke from the 1st visits disaster) I had to call a different company to repair all their mistakes and restore heat in the home. All during below zero temperatures.