Koala Insulation of Grand Rapids

Koala just did insulation for me. They did the attic and the walls. They ended up blowing a ton of insulation into my house from under my kitchen sink and don't want to take any responsibility for it. I have COPD and Emphysema and they didn't care that I couldn't breathe and was high anxiety and stressed about it. It caused a flare up where I had to be on additional meds for several days, and I 'm still not ok. I then had to pay someone to clean it up (even though they kept telling me they'd clean it up beautiful - they definitely did not). I asked them to pay my cleaner ($100) because I shouldn't have to and they argued with me and haven't contacted me since. Koala replied saying they didn't do any work for me and I must be talking about someone else. They did it through MI-HOPE and they

The product and installation exceeded the sales promise. They were able to get me scheduled for insulation earlier than all the competition and their crew was very courteous and well mannered and did a very thorough job, i was watching, and cleaned up after the process was completed. I Highly recommend them.

I would highly recommend Koala Insulation. They installed a couple of bath fans, air sealed our attic, added blown in insulation in our attic, and spray foamed insulation along most of our accessible rim joists in our basement. They also removed and replaced ceiling drywall in the basement for acces to some of the rim joists. We prepped for their arrival by moving furniture and they were in and out in a single day, only 5-6 hrs! The crew was top notch! They were very respectful of our property, friendly and professional. They exceeded my expectations in all aspects of their work and service, answering all of my questions and especially removing and replacing the ceiling drywall. The crew seemed to enjoy their work and have an awesome teamwork system the owner should be very proud of. I'm v

I was impressed. Work was done well. They will back up their work and their quotes, just work with Brian or Chaz if you have an issue. I had an issue with the work that was addressed quickly and promptly. Quote seemed fair priced. I feel confident enough to recommend to friends and family.

Just got attic insulation today, Jordan & Paco did a great job, very friendly and professional, the clean up was spotless! Also a shout out to Chaz the salesman very upfront and explains everything in detail. I definitely would recommend this company