Kustom US Restoration

Kustom came out to my apartment when my waterheater room flooded from a roof leak. They tore out the drywall and sprayed the mold with biocide. I showed them that the leak originated from the ceiling and above the doorway. They did not remove the drywall in those areas. Then, when they came back two weeks later, I mentioned again the possible mold above the door and on the celling. They removed the drywall from above the door and, sure enough, mold. They did not remove the ceiling. Then, they did a terrible job re drywalling it, used mesh to bridge inch-plus gaps, and LEFT A GIANT HOLE!!!!🤬🤬😡🤬!! goosefraba, goose fraba, 🎵 I feel pretty🎵 Lastly, the Cherry that topped the turd Sunday was the insanely crooked way that they re-installed the door trim..... and the "notches" made for the door

I cannot recommend Kustom US highly enough. Dealing with a leak and the subsequent drywall damage is usually a total nightmare, but this team made the entire restoration and rebuild process seamless. Here is why they stand out: Communication: They kept me in the loop every step of the way. I never had to wonder what the next step was or when they would show up. Professionalism: Every member of the team who entered my home was respectful, skilled, and clearly knew their craft. Quality of Work: The final rebuild is flawless. You’d never even know there was a leak to begin with. If you are anywhere in the Valley and need a professional, reliable restoration team, look no further. They are truly the gold standard for custom restoration!

Kustom was great to work with. I had a water issue (covered the whole house). Insurance sent another company out, and the house still smelled wet after they were finished. Kustom came in, took all kinds of pictures and documented what still needed to be done. They talked with insurance on my behalf through a few back-and-forth questions in order to be sure their documentation was accepted and approved. Very responsive folks, clean, tidy, and I felt completely trustworthy. While I hope to never ever need such services again (no offense intended), I would not hesitate to use Kustom again.

Kustom came to me highly recommended. They were there with me from the very beginning to guide me through the complicated maze of insurance claims and restoration details of my home. Chris Szewc was the project manager keeping me well-informed every step of the way. He addressed all of my questions and concerns quickly and professionally throughout the entire project. He worked hard to help me make the arrangements to remove the old carpeting throughout the house and replace it with very nice porcelain tile. Everyone who has visited my house since the project's completion has remarked on the excellent tile work. Chris is a very easy man to work with, very concerned about providing the customer with a quality job. In my mind, Kustom, and Chris in particular went above and beyond to produce

Kustom was excellent to work with after finding water manage in our home. The whole team made the process easy and provided excellent communication throughout the whole project. Danny & Horlando did the mitigation work — Frank, Ricardo & Humberto completed the restoration — they were all so professional and made our house good as new. I highly recommend Kustom!