KW Floors

In July of 2022, we had hardwood floors installed in the living room and hallways to match the original wood in our bedrooms of our 1970s house. The transition between the wood floor and kitchen tile was severely damaged by the sanding subcontractor. When we saw the finished results (photos attached) I sent an email with photos expressing our concern with the floor, asking for Harold (the owner and contractor) to call me, and saying we wouldn't consider the job complete until the damage was fixed. This started a HORRIBLE month long process. I will try to summarize: Harold refused to talk to me about it, said it was our fault because of a comment my husband made to the installer, hung up on me multiple times, lied and said the sander was filing liens on our home, and more. It was really sca

Harold at KW Floors was great! After a very reasonable quote, his skilled crew moved three rooms of furniture onto our front porch(carefully and stacked to the ceiling) sanded , buffed our 105 yr. Old maple floors and put on two coats of oil based Urethane and it looks fabulous! Returned and put felt pads (I bought them) on the legs of every piece of furniture before putting them back. Nice Job Harold! Thanks

I can’t believe how great KW floors did on my existing hardwood floors I didn’t think they could look new again after not taking good enough care. We are beyond happy and the floors look incredible!!Great services competitive pricing and all around great service! Thanks again KW

WARNING! Horrible Quality. did a horrible job. I had them back for a second time to "Fix" and they didn't. Argued to have them come and fix correctly with them saying "this is the way it is" and they threatened to put a lien against my property. I had to pay them to leave me alone and still have to hire a different company to come and fix everything. Beware of KW Floors. You have been Warned!

KW Floors and Troy were great throughout our entire hardwood floor install process. They honored their price, despite the project taking longer than anticipated. Everyone was really professional and skilled at what they did. My husband and I were amazed by how precise Troy's cuts were. Great job! We don't hesitate to highly recommend these guys for your floor install!