Lake Norman Plumbing Co.

Steve and his team are amazing! Our water heater went out and we found out that it was not originally installed properly to code. Steve took the time to explain the issues and concerns, provide options and talk us through the complexities of replacing our water heater unit. We upgraded to install a Rinnai tankless system and could not be happier with the decision. The installation went very smoothly (the team is very thorough and cleaned up after themselves) - they also took the time to explain what they were doing, how to use the unit and make certain any questions we had were addressed. The customer service and professional work was on equal par - amazing! Reach out to Steve and Lake Norman Plumbing Co. for all of your plumbing needs... you be glad you did so!

Lake Norman Plumbing just replaced our old tank-style water heater with a new tankless unit and I’m blown away. They got me scheduled the next day, showed up right on time, and the tech was professional and knowledgeable. He explained everything clearly, gave a fair upfront price, and had the whole installation done in under 4 hours. Super clean work, no mess, and they hauled away the old tank. Now we have endless hot water and a lower energy bill already. Couldn’t be happier—highly recommend Lake Norman Plumbing for tankless water heater installs!

I called when my hot water heater finally gave out and started leaking all over the basement. They were able to send someone out the very next morning I called, which was a lifesaver. The technician showed up on time, was super polite, and took the time to explain my options without any high-pressure sales tactics. He walked me through the differences between the models, helped me pick the right size and efficiency for my house, and gave me a clear upfront price before any work started. The installation itself was fast and incredibly clean We’ve been using the new water heater for a couple of weeks now and couldn’t be happier—plenty of hot water, lower gas bill already, and zero issues. Pricing was very fair, especially for same-day service. Highly recommend if you need plumbing work done

Lake Norman Plumbing was recommended by family and friends. Great company and professional plumbers. Explained all the work that needed to be done. Will use them all the time for now on.

So glad I called Lake Norman Plumbing! Came home from vacation to a leaking water heater flooding my garage. Called Lake Norman Plumbing and Steve answered quickly and made himself available within the hour to come check it out. He offered knowledge and insight about the options for repair/replacement, and answered many questions from a person who knows nothing about water heaters (me!). He offered fair, competitive pricing on each option, and multiple payment options as well. Next day his team came out, installed the new water heater and removed the old one. Easy easy. The install team were just as nice, efficient, and informative as Steve was. They made me feel well cared for. I feel confident that I'd reach out to Lake Norman Plumbing for any future plumbing needs. Thanks guys!