Lange Plumbing

I had a toilet seal leak, and requested Langes replace the seal. The two young guys that came out did so, but also brought in a machine and rooted the lines. I assumed it was part of the job, but I later learned that they listed on their service notes that I had requested it. A couple of months later, the seal started leaking again. I called to request it be fixed and was told that my bill was way overdue, even though it hadn't been passed the 'due in 30 days' since I got it at this point. They refused to come back and fix the leak properly until they got their money first. And they refused to discuss the issue about work being done that I hadn't asked for. I was left with a $550 bill and the seal still leaking. I do see your response, and we will have to agree to disagree on whether or n

I have nothing but good things to say about these guys. I've had a lot going on recently, starting with needing a new water heater. These guys communicated with me super quickly and the replacement heater was in and running the next day! They also fixed some old, rotten pipes by my water tank and just replaced my water neutralizer. All done in a very timely manner. All done with fair and accurate quotes beforehand. And all done highly professionally. Everyone who came to work at my house answered my endless questions without hesitation and also educated me about other issues regarding my plumbing system. They were all very polite, eager to help, and went above and beyond. As an added bonus they also all cared about clean up and making sure they made no mess on the way in and out. I am so h

Our sewer pipe that lead from the house to the street collapsed. It took them 2 weeks to return my call. We were without a toilet for 2 months while I was calling them to ask if I was even on their schedule. After I got the final bill there were charges that they didn't tell me about. Also I had to shovel dirt into the hole that they left on the side of my house after they promised to return and finish the job free of charge, THAT NEVER HAPPENED!!!

Prompt service when it's an emergency call, but no call backs when it comes to them fixing a leak they created or setting up an appointment for a couple small jobs. I've also asked 3 times for a quote on a new RO system and they don't respond. UPDATE: The quote that was "resent" is for the acid neutralizer - NOT the reverse osmosis that I asked for. Maybe recheck what the customer is asking for before responding and telling me to check my junk folder!

When you need a project done like a filter system, they will install it so you can never change your own filter because they incompetently installed it by straight screwing the thing to thin paneling and need to call them so they can change it. They will then bring multiple people out who cant figure out they screwed the filter to thin paneling and made it near impossible to unscrew the filter due to the thing ripping out of the wall. They will then charge you $90 to change it and be rude to you while they are doing it. It's sad this is how businesses act when they install things like garbage. Not the entire job was bad, just the parts that are most important for the system to be viable for the customer. What is the point of a filter system if you cant change the filter? Then to be charged