Lawn Rx

LawnRx customer service is exactly what I expected. Great, personable and reliable. The technicians are friendly and professional. I have a dog and they text me before coming out -very considerate. Yes, the prices are very reasonable- not to mention the care they give your lawn.

I was very happy with Lawn RX and used them for the last 7 years. Suddenly, I got a call a month ago when I was on vacation from a woman who stated that we would no longer be able to select 3 applications per year and must select the 6 applications per year. She was very short on the phone and stated that was their new "policy" no exemptions, as they would not make enough money to only apply 3 times. Since we live on a lake we like to limit our fertilizer content to the water way. There was a review from a previous customer stating that they cancelled their service and the company showed up and completed an application after cancellation (still insisted on payment though Lawn RXs mistake). So, when I called to cancel our service I got the same gal on the phone. I asked if she could sen

LawnRx is super thorough and do a great job. I’ve been a customer for 3 years now and have been very impressed. Their techs are always willing to talk to you about lawn issues, give advice as to how to remedy them, and will them come back as needed to solve them. They are the best!!

Spoke with a man last spring that signed me up for a summer's worth of service. I received an offer by mail this spring offering another summer's worth of service. I did not take action on the mailing, and has (incorrectly) assumed that service would not continue. Last week, they applied treatment to my yard, and today I received a bill for the treatment. Both the customer service associate and their manager were unwilling to discuss the situation, falling back to the "our emails state that service is continuous until cancellation is requested." They were unwilling to negotiate a rate for continued service and failed to express any kind of empathy for the misunderstanding. Sure, the lawn looks great, but the office staff is unpleasant and unwilling to help.

I have been very happy thus far with Lawn Rx. After just my first treatment, the color of the grass is becoming greener, and although there is still the presence of some weeds, I trust that Lawn Rx has the right PRESCRIPTION to get rid of them. Also, I love the detailed information they provide in the packet. Great price! Excellent job!