LawnStarter Lawn Care Service

So the lawn car got delayed several days for weather which can be understandable. However, when it was eventually attended to they literally mowed half the back lawn and left it... The edges are just growing up the fence/porch, and then canceling is a nightmare. Trust me, just use someone different.

NONstarter, I would suggest that you google 'lawnstarter complaints' before you give them a try - the problems I'm having are common. Unfortunately they left work undone and I am unable to get a call back from them - they charged me $67 anyway with out any discussion for my first supposedly discounted service. I received emails from at least 5 different 'customer service' agents who apparently don't read what you send and are unable to fix the problem. They already have your card number so if you aren't satisfied too bad. Really disappointing. I was excited to have this service but not anymore. As soon as you sign up they will start sending you an offer for a $20 discount if you rate them even before they show up. They give you a two day window and no specific time for when they are

Very unprofessional, they come when they want too not on the scheduled date assigned. One incident they half did there job they came did the front yard didnt edge like they was supposed to. Didn't do the back yard like we paid them to do and they left and didnt come back to finish. We used then a total of 3 times the first time was okay! After that is when the issues started. I wouldnt recommend using them, hire a company that actually communicates and come when they are supposed to not when they want to. 🤷🏽‍♀️

Terrible business. AVOID. Very deceptive bait and switch advertised rates and billing practices. Signed up for a very small front area mow, signed up to pay the quoted rate, and the terms displayed were “if your grass is over 9”, we might need to add an extra fee” I measured my grass at 7” and noted there were some patches overgrown higher in the notes. A reasonable expectation is for Lawnstarter or their contractor to then message me back BEFORE the service is performed if they evaluate my lawn and want to add an extra fee and give details of exactly how much more that fee will be so that I can approve or decline the service. Instead, they made zero mention of any issue even as I got messages that the provider arrived, the provider was starting service, etc. Not until I searched my accou

First I have to say customer support was great setting me up with the ap. Wayne let me know what time he would arrive so I could put our dogs up. He completed everything I wanted and did an awesome job.