LawnStarter Lawn Care Service

If I could give it a zero I would.. reschedule without communicating even though I received a message stating they would be on their way.. instead they came a day later where here for 10 mins missed an entire large section of my front yard and behind my fence and left it long even though I stated to cut short looks like a 5 year old had fun with a mower.. they did no edging which is included or blowing.. LawnStarter was contacted and they refuse to refund for this service.. now my husband had to come home from work early because we have an HOA and god forbid the lawns look out of regulation we will get fined. Does anyone do a good job anymore it’s ridiculous.

Vendors beware if you sign up with this platform. My introduction to this platform was this. I show up to a customers house driving 30 minutes to the job. The lawn is already mowed. I submitted that information in the application. I followed up with customer service to see about atleast receiving a trip fee. Nope they said im not eligible for that as someone new to the platform. Apparently you don’t become eligible for trip fees until you reach a blue tier. All I can say is if you accept a job make sure its close to your start point in case this happens to you. Otherwise you’ll be driving to assigned jobs for free not knowing what you will get when you arrive.

LawnStarter is a good central APP to locate local lawn care pros. The key is that it offers a critical ‘layer of accountability’ in your communication with the independent lawn person. I had a bad situation where the lawn guy I independently sourced on a ‘naked Google search’ was sending me bills ( which I paid immediately ) but, the guy wasn’t cutting the grass! LawnStarter, on the other hand, provides that absolutely necessary layer of accountability. If a lawn care provider isn’t responding appropriately, isn’t providing you with pictures, proper cutting, etc., LawnStarter immediately steps in and matches you with a ‘more responsible’ lawn pro. I am quite pleased with my new Pro, Sedric at Lawn Barber. He’s uber-responsive and ‘makes it all happen’, no headache or worry involved.

Love using LawnStarter!!! It’s so easy—set it up and they show up. It’s one less thing on the to do list on these beautiful weekends. Prices are comparable to similar services in the area but LawnStarter has beat them by a few dollars usually. So a good deal and you get your time back on the weekend. My pro is great and communicates if there’s any issues that come up last minute. He lets me know when he’s on his way so I have a heads up. I can do everything from the app—pay; tip; leave reviews; request other services (there’s a lot!); reschedule; etc. I recommend LawnStarter to anyone who values their time on the weekends as much as I do!!

Our Lawn care technician ( Thomas) is awesome, he ensures that our lawn is “squared away “ I am always impressed with the work he does. I noticed that he always ensures that our lawn looks beautiful and well kept. Our technician always stays in communication with us and is very professional. Never have to worry if he is going to show up or not. If they make an appointment time he always shows up at set time . Highly recommended