LAZ Parking - Charles Street Garage

Employee stole my prescription sunglasses from the driver side door. Hope the manager fires this guy.

Friendly, efficient, fairly priced (for Boston). Early Bird special for the day if you arrive by 6:30ish a.m.

I parked at the charles street lot 2 days ago. I reserved and pre payed online. My ticket was validated for $15 by the restaurant i went to. When i picked my car the attendant assured me they would credit my account. That never happened and my charge card had a $650 charge to a camera store the next morning. I tipped this guy well. Dishonest world we live in.

Review: My recent experience at LAZ left me deeply disappointed and frustrated. Despite being promised a reasonable rate of $46 for a 48-hour parking period when I left my car on a Thursday night, I was shocked to discover upon return that I was charged a whopping $104. When I requested a receipt to clarify the discrepancy, the staff member not only refused but also declined to provide their name or allow me to speak with a manager. The level of rudeness and unprofessionalism displayed by the staff was appalling. Despite acknowledging that a colleague had provided me with incorrect information regarding the parking rate, there was a complete lack of accountability and disregard for customer satisfaction. To make matters worse, I was subjected to offensive remarks questioning my understand

DO NOT CARE ABOUT THE CUSTOMER. WILL LOSE PERSONAL ITEMS. When I attempted to retrieve my vehicle, the attendant asked for my ID. I removed it from from my wallet, gave it to him to inspect. He took it and left the room to find my vehicle. When he returned with my vehicle, he asked for payment. Like most guys, I keep my ID and credit card in my wallet. He charged my card, handed me my credit card, I got in my car and drove away. When I got to the TSA gate at Logan later and realized I had not received my ID, I called the garage... FOUR TIMES. Each time they said they would look and asked me to call back in about five minutes. Frustrated I'd missed my flight, I drove back to the garage. No one would assist me in finding my ID claiming that if it was around the garage, "we would have foun