LAZ Parking - Stuytown Garage 4

I bought two hours online, and when I realized I needed more time, I called the company and they gave me a number to text to add 2 hours. I followed the directions and paid for 2 more hours. When I got there to pick up the car, 40 minutes into the additional 2 hours I was told that it didn't go through and they charged me a $37 late fee. I read about another victim in the reviews here and should have paid attention.

I had a really good experience here. I paid ahead for a few hours of parking. It was cheap and the attendant was super helpful on the way in and on the way out.

I tried to book 4 nights days of parking directly through the LAZ app. I select my dates, enter my card info and hit pay $80. I realize later the business charged my card $200. I email saying I have been overcharged, add screenshot, and requesting a partial refund. While they did issue me the partial refund, in the process of doing so they entirely cancelled my reservation/deleted the QR code from which to exit the garage. I emailed asking for a QR code to be issued for me. Email is ignored. Eventually on Monday, I go to drop the car off. I send this email to LAZ: "Hi, I have just dropped the car off at the garage. I was not sure whether an attendant would be working during the weekend so I street parked during the weekend and entered the garage today morning. I was issued a partial ref

This place is a scam BEWARE!!! I was 30 mins late so I had to pay 18$ , ok no problem there card machine wasn't working , the attendant said u can go get cash , I walked literally 4 blocks no more then 10 min took out 20$ at atm when I get back I give him the 20$, he going to say oh the time went up now it's 34$ . How when I was here and went to take out the 18$ u told me ! He insisted not letting me leave , made me late for work ! Had to wait another 30 minutes for his boss to come , explained my self and then the boss let me leave !! SCAM!!!!!!!

What brought me to unfortunate experience. So I went as a medical professional to see a bedbound patient in the area. Just a quick wellness check no exam just a check. I got to LAZ parking. The male older Hispanic parking attendant, rude, no customer service, just a nasty attitude, slow moving. I got there he told me the prices I said “okay”. He kept mentioning the prices over and over.I understood what he what sayings. He could have said it English,Spanish and French and I would have understood in all the 5 languages I speak. You know when someone is telling you something bc they normally screw people over with exactly what they are talking about (foreshadowing). That is what this man was doing when I thought about it later. I parked, went to the patient, got back at the 27 to 30minutes